Heat & Serve

ORDERS & DELIVERY

We deliver 7 days, currently servicing Sydney Metro only with limited postcode.

Each order needs to meet a minimum spend of $50, and standard delivery fee is $25.

Orders must be placed before 11am 2 business days before your delivery date. For example, orders for Tuesday must be placed before 11am on Friday. Orders for Monday must be placed before Thursday 11am. Should you require an urgent delivery with less than 2 business days’ notice please email eatdrinkcollective@gmail.com, or leave a voicemail message at 02 80767688. We check our emails and voicemails throughout the day and a team member will be in touch.

Orders will be delivered between 9:00am and 5:00pm. Deliveries required outside these hours are subject to additional charges.

Your delivery will arrive within 60 minutes of your selected delivery time

Any changes to your order require 48 hours notice and must be emailed through to eatdrinkcollective@gmail.com, or leave a voicemail message at 02 80767688

In order to provide the best quality meals, we may substitute some seasonal items due to availability and you will be notified of such change.

PAYMENT & ORDER CANCELLATIONS

Full payment is required upon ordering to finalise the order.

Cancellation charges will apply once your order has been confirmed and paid in full. If your order is cancelled within 48 hours of your delivery, your order will not be refunded. If your order is cancelled with more than 48 hours’ notice you will receive a 50% refund of your total order value.

To cancel your order please email eatdrinkcollective@gmail.com or leave a voicemail message at 02 80767688

ALCOHOLIC BEVERAGES

PLEASE NOTE THAT ALL ALCOHOL DELIVERIES MUST BE ACCEPTED AND SIGNED FOR BY THE PURCHASER (OR THEIR NOMINATED RECIPIENT), WHO WILL BE REQUESTED TO PRODUCE I.D VERIFYING THEY ARE OVER 18.

LIQUOR ACT 2007
IT IS AGAINST THE LAW TO SELL OR SUPPLY ALCOHOL TO, OR TO OBTAIN ALCOHOL ON BEHALF OF, A PERSON UNDER THE AGE OF 18 YEARS.

The liquor is sold from our website by our licensee on behalf of Wats On Tap. The sale of liquor pursuant to the offer to purchase from this website is licensed to us by our partner and is made at our licensed premises attached to the licence number LIQP770017062. Your offer to purchase is subject to acceptance of your offer by the holder of the Liquor Licence, certification and evidence of you being over 18 years of age, the availability of stock and the liquor which is the subject matter of your offer being ascertained and appropriated at the above mentioned licensed premises.